Product Feedback (Research)

Overall, how satisfied are you with the product?

Choose one:

• Very dissatisfied
• Dissatisfied
• Neither satisfied nor dissatisfied
• Satisfied
• Very satisfied

Which part of the product do you find most useful?

Choose one from a list:

• Core functionality
• Search and navigation
• Reports and analytics
• Integrations with other tools
• Other

Which other part of the product do you find most useful?

Condition: Shown when "Other" is chosen in q_most_useful_feature

Open answer

What makes the part you chose useful to you?

Open answer

How would you rate the product on each of these?

• Usability
• Performance
• Design
• Reliability

For each row: choose one:

• Very poor
• Poor
• Fair
• Good
• Excellent

Which parts of the product do you find hard to use? Select all that apply.

Choose any that apply:

• Core functionality
• Search and navigation
• Reports and analytics
• Integrations with other tools
• None of them

What makes these parts hard to use?

Condition: Shown when at least one part is hard to use

Open answer

Which area would you most like us to improve?

Choose one:

• Usability
• Performance
• Design
• Reliability
• Other

Which other area should we improve?

Condition: Shown when "Other" is chosen in q_improvement_area

Open answer

Should we release each type of update more often, as often as now, or less often?

• New features
• Bug fixes
• Security updates

For each row: choose one:

• More often
• As often as now
• Less often

Do you have any other suggestions for improving the product?

Open answer

How often do you use the product?

Choose one:

• Daily
• Weekly
• Monthly
• Less than monthly

What is your role?

Choose one from a list:

• Manager
• Developer
• Designer
• Tester
• Other

What is your role?

Condition: Shown when "Other" is chosen in q_role

Open answer

If you would like us to contact you about your feedback or future studies, please enter your email address.

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