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Questionnaire template

Marketing Message Test

Tests how a target audience understands, rates and responds to a marketing message, plus their message preferences.

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Market Research · Concept testing. All Market Research templates

Questions in this template

First Reactions

  1. Thank you for reviewing our marketing message. Your reactions will help us communicate more clearly; the survey takes about five to seven minutes.

  2. [Insert the marketing message being tested here.]

  3. How well did you understand what the message was telling you?

    Choose one:

    • Not at all
    • Slightly
    • Somewhat
    • Mostly
    • Completely
  4. How would you rate the message on each of these aspects?

    • Overall quality
    • Clarity
    • Creativity
    • Relevance to you

    For each row: choose one:

    • Very poor
    • Poor
    • Average
    • Good
    • Excellent

Your Attitudes

  1. Did the message make you want to find out more about the product or service?

    Choose one:

    • Yes
    • No
  2. How much do you agree or disagree with each statement about the message?

    • It makes clear what I should do next
    • It speaks to my own situation
    • It is convincing

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

Your Message Preferences

  1. Which elements make a marketing message appealing to you? Select all that apply.

    Choose any that apply:

    • Clear benefits
    • Figures or evidence
    • Stories from customers
    • Humour
    • Strong visuals
    • Special offers
  2. Which tone do you prefer in marketing messages?

    Choose one:

    • Informative
    • Friendly
    • Inspiring
    • Humorous
    • Formal

About You

  1. What is your gender?

    Choose one:

    • Woman
    • Man
    • Non-binary
    • Prefer to self-describe
    • Prefer not to say
  2. For how many years have you used [product] or worked in [industry]?

    A number from 0 to 60