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Questionnaire template
Digital Marketing Impact
Assesses how online marketing channels drive brand awareness, engagement, actions and purchases among customers.
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Market Research · Online research. All Market Research templates
Questions in this template
Awareness
Thank you for helping us understand how our online marketing reaches you. Please think about the past three months.
-
Before today, had you heard of our brand?
Choose one:
- Yes
- No
- Not sure
-
In the past three months, where online have you seen our brand? Select all that apply.
Choose any that apply:
- Search engine adverts
- Social media posts or adverts
- Email newsletters
- Online video adverts
- Website banners
- Content from influencers
- Podcast mentions
- None of these
-
Where did you first notice our brand?
Condition: Shown when the brand was seen in at least one channel
Choose one:
- Search engine adverts
- Social media posts or adverts
- Email newsletters
- Online video adverts
- Website banners
- Content from influencers
- Podcast mentions
- Don't remember
Engagement
-
Have you clicked on one of our adverts or posts?
Condition: Shown when the brand was seen in at least one channel
Choose one:
- Yes
- No
- Not sure
-
Do you receive our email newsletter?
Choose one:
- Yes, and I usually read it
- Yes, but I rarely read it
- No
-
How relevant to you is the marketing you have seen from us?
Condition: Shown when the brand was seen in at least one channel
Choose one:
- Very relevant
- Somewhat relevant
- Not very relevant
- Not at all relevant
What You Did
-
After seeing our marketing, which of these did you do? Select all that apply.
Choose any that apply:
- Visited our website
- Followed us on social media
- Signed up for updates
- Made a purchase
- Recommended us to someone
- None of these
-
Which channel did most to persuade you to buy?
Condition: Shown when a purchase was made
Choose one:
- Search engine adverts
- Social media posts or adverts
- Email newsletters
- Online video adverts
- Website banners
- Content from influencers
- Podcast mentions
- Something else
Your View
-
How often do you see our marketing online?
Choose one:
- Too often
- About the right amount
- Not often enough
-
Is there anything you would like to tell us about our online marketing?
Open answer