Customer Marketing Preferences

Which of our product lines do you use most?

Choose one:

• Product line A
• Product line B
• Product line C
• Product line D

Overall, how do you feel about the quality of what we make?

Choose one:

• Very dissatisfied
• Dissatisfied
• Neither satisfied nor dissatisfied
• Satisfied
• Very satisfied

Which product qualities matter most to you? Select all that apply.

Choose any that apply:

• Durability
• Affordability
• Design
• Ease of use
• Innovative technology

Have you contacted our customer service team in the last 12 months?

Choose one:

• Yes
• No

How satisfied were you with the help you received?

Condition: Only for customers who contacted customer service

A number from 1 to 10

Is there anything else you would like to tell us about that contact?

Condition: Only for customers who contacted customer service

Open answer

How would you like to receive news and offers from us? Select all that apply.

Choose any that apply:

• Email
• Text message
• Social media
• Post
• In-app notification
• I don't want to receive updates

How often would you like to hear from us?

Condition: Only for people who want to receive updates

Choose one from a list:

• Daily
• Weekly
• Every two weeks
• Monthly
• Every three months

Which kinds of content do you find most interesting? Select all that apply.

Choose any that apply:

• Articles and blog posts
• Videos
• Infographics
• Customer stories
• Webinars

Which age group are you in?

Choose one:

• Under 18
• 18-24
• 25-34
• 35-44
• 45-54
• 55-64
• 65 or older

Which town or region do you live in?

Open answer

What is your occupation?

Open answer