Questionnaire template
Website User Experience Feedback
Asks website visitors about visit habits, ease of navigation, page speed, content relevance and willingness to recommend the site.
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Questions in this template
Your Visits
Thanks for helping us improve our website. Your answers show us what works for visitors and what gets in their way.
-
How often do you visit our website?
Choose one:
- Daily
- Weekly
- Monthly
- Rarely
- This is my first visit
-
What is the main thing you come to our website to do?
Open answer
Navigation and Performance
-
How easy is it to find your way around the website?
Choose one:
- Very easy
- Somewhat easy
- Neither easy nor difficult
- Somewhat difficult
- Very difficult
-
How would you describe the speed at which pages load?
Choose one:
- Very slow
- Slow
- Acceptable
- Fast
- Very fast
Content
-
Does the content on our website meet your needs?
Choose one:
- Yes
- Partly
- No
-
When you visit, how often do you come across each type of content?
- Blog articles
- Infographics
- Product details
- Case studies
- Videos
For each row: choose one:
- Always
- Sometimes
- Rarely
- Never
- Did not notice
Final Thoughts
-
What could we change to make the website work better for you?
Open answer
-
Would you recommend our website to a friend or colleague?
Choose one:
- Yes
- No
- Not sure
-
What is the main reason for your answer?
Condition: Shown once the recommendation question is answered
Open answer