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Questionnaire template

Website Usability Feedback

Asks website visitors how easy the site is to navigate, how relevant and clear its content is and how they rate its design.

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Other · Evaluation forms. All Other templates

Questions in this template

Finding Your Way Around

  1. Thank you for taking a few minutes to tell us how our website works for you. Your answers will guide our next round of improvements.

  2. How easy is it to move between pages on our website?

    Choose one:

    • Very easy
    • Easy
    • Neutral
    • Difficult
    • Very difficult

  3. Which parts of the website do you visit most often? Select all that apply.

    Choose any that apply:

    • Home page
    • Product pages
    • Blog
    • Contact page
    • About page

  4. Have you ever struggled to find something on the website?

    Choose one:

    • Yes
    • No

  5. Where on the website did you struggle?

    Condition: Shown when the visitor had trouble finding something

    Open answer

Content

  1. How well does the information on our website match what you need?

    Choose one:

    • Very relevant
    • Somewhat relevant
    • Neither relevant nor irrelevant
    • Somewhat irrelevant
    • Very irrelevant

  2. How easy is the information on our website to understand?

    Choose one:

    • Very clear
    • Fairly clear
    • Neutral
    • Fairly unclear
    • Very unclear

  3. Is there anything you would like to add about how clear our content is?

    Open answer

Look and Feel

  1. How would you rate each of these parts of the website's design?

    • Colours
    • Page layout
    • Fonts and text styling
    • Pictures and graphics
    • How well it works on phones and tablets

    For each row: choose one:

    • Excellent
    • Good
    • Fair
    • Poor
    • Very poor

  2. What would you change about the website's design?

    Open answer

Overall Impression

  1. How likely are you to recommend our website to someone else?

    A number from 0 to 10

  2. Do you have any other ideas for making our website better?

    Open answer