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Questionnaire template

Volunteer Application Experience (Application 2)

Gathers applicants' feedback on applying to volunteer, communication from staff and the interview.

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Human Resources · Application. All Human Resources templates

Questions in this template

Applying

  1. Thank you for applying to volunteer with us. Tell us how the process went so we can make it easier for those who come after you.

  2. How easy or difficult was it to apply?

    Choose one:

    • Very easy
    • Somewhat easy
    • Neutral
    • Somewhat difficult
    • Very difficult

  3. Did anything go wrong technically when you sent in your application?

    Choose one:

    • Yes
    • No

  4. What happened?

    Asked only when q_technical_problems.outcome == 1

    Open answer

Hearing from Us

  1. After you applied, how would you rate our contact with you on each of these?

    • Speed of our replies
    • Clarity of the information we gave
    • Courtesy of our staff

    For each row: choose one:

    • Very poor
    • Poor
    • Average
    • Good
    • Very good

  2. How did you prefer to be contacted while your application was in progress?

    Choose one:

    • Email
    • Phone
    • In person
    • No preference

The Interview

  1. How much do you agree or disagree with each statement about your interview?

    • I understood why the interview was taking place
    • I felt at ease in the interview setting

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neutral
    • Agree
    • Strongly agree

  2. Looking back, what would you have liked us to do differently in the interview?

    Open answer

Overall

  1. What is the one change that would most improve our application process?

    Open answer

  2. How likely are you to encourage a friend or colleague to apply to volunteer with us?

    Choose one:

    • Very unlikely
    • Unlikely
    • Neither likely nor unlikely
    • Likely
    • Very likely