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Questionnaire template

Volunteer Application Experience (Application 1)

Feedback from volunteer applicants on the application form, communication, interview and likelihood to recommend.

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Human Resources · Application. All Human Resources templates

Questions in this template

Applying

  1. Thank you for your interest in volunteering with us. Please tell us about your application experience so we can make it smoother for future volunteers.

  2. How easy or difficult was it to apply?

    Choose one:

    • Very easy
    • Somewhat easy
    • Neither easy nor difficult
    • Somewhat difficult
    • Very difficult

  3. Did you run into any technical problems when submitting your application?

    Choose one:

    • Yes
    • No

  4. What problem did you run into?

    Asked only when q_technical_issues.outcome == 1

    Open answer

Communication After You Applied

  1. How would you rate our communication after you applied? (1 = Very poor, 5 = Very good)

    • Speed of our replies
    • Clarity of the information
    • Courtesy of our staff

    For each row: choose one:

    • 1 - Very poor
    • 2
    • 3
    • 4
    • 5 - Very good

  2. How did you prefer to be contacted while your application was in progress?

    Choose one:

    • Email
    • Phone
    • In person
    • No preference

Interview

  1. Did you have an interview as part of your application?

    Choose one:

    • Yes
    • No

  2. How much do you agree with each statement about your interview?

    Asked only when q_had_interview.outcome == 1

    • The purpose of the interview was explained to me.
    • I felt comfortable in the interview setting.

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

  3. Is there anything you wish we had handled differently in the interview?

    Asked only when q_had_interview.outcome == 1

    Open answer

Overall

  1. What one thing would most improve our application process?

    Open answer

  2. How likely are you to suggest that a friend or colleague apply to volunteer with us?

    Choose one:

    • 1 - Very unlikely
    • 2 - Unlikely
    • 3 - Neither likely nor unlikely
    • 4 - Likely
    • 5 - Very likely