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Questionnaire template

University Reputation Survey

Measures how students, graduates, staff and the public perceive a university's quality, programmes, culture and communication.

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Education · University. All Education templates

Questions in this template

Your Impression of the University

  1. Thank you for taking part. Your candid views help shape the university's priorities for the years ahead.

  2. What is your connection to the university?

    Choose one:

    • Current student
    • Graduate
    • Staff member
    • Parent of a student
    • Employer or partner organisation
    • Member of the public

  3. What is your overall impression of the university?

    Choose one:

    • Very negative
    • Negative
    • Neutral
    • Positive
    • Very positive

  4. How would you rate the university on each of the following?

    • Academic quality
    • Research opportunities
    • Expertise of academic staff
    • Buildings and facilities
    • Location

    For each row: choose one:

    • Very poor
    • Poor
    • Average
    • Good
    • Excellent

Programmes and Courses

  1. At which levels have you studied at the university yourself? Select all that apply.

    Choose any that apply:

    • Undergraduate
    • Postgraduate
    • Doctoral
    • Short course
    • None

  2. How well did your courses balance theory and practical work?

    Condition: Only for people who have studied at the university

    Choose one from a list:

    • Far too theoretical
    • Somewhat too theoretical
    • Well balanced
    • Somewhat too practical
    • Far too practical

Culture and Environment

  1. In your view, does the university do each of the following?

    • Encourage new ideas and innovation
    • Build a diverse and inclusive community
    • Support respectful relations between students and staff

    For each row: choose one:

    • Yes
    • No
    • Not sure

  2. Is there a particular experience that shaped your view of the university's culture? (optional)

    Open answer

Communication and Support

  1. How would you rate the university's communication through each channel?

    • Email
    • Website
    • Social media
    • In person

    For each row: choose one:

    • Very poor
    • Poor
    • Neutral
    • Good
    • Very good
    • No experience

  2. How could the university improve its communication and support? (optional)

    Open answer