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Questionnaire template

Stakeholder Engagement Barriers

Identifies what hinders employees, customers, partners and suppliers from engaging with an organisation, and ranks remedies.

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Human Resources · Employee engagement. All Human Resources templates

Questions in this template

Your Relationship With Us

  1. Thank you for helping us find out what gets in the way of working well together. Please answer as accurately as you can.

  2. How long have you been involved with our organisation?

    Choose one:

    • Less than 1 year
    • 1 to 2 years
    • 3 to 5 years
    • More than 5 years

  3. In what capacity are you mainly involved with us?

    Choose one:

    • Employee
    • Customer
    • Partner
    • Supplier
    • Other

  4. Please describe your role.

    Asked only when q_stakeholder_role.outcome == 5

    Open answer

Your Satisfaction

  1. How satisfied are you with each of the following?

    • Quality of our communication
    • How we resolve disagreements
    • Our technology and infrastructure
    • Our strategic planning
    • Chances for you to take part

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

Barriers

  1. Which of these, if any, make it harder for you to engage with us? Select all that apply.

    Choose any that apply:

    • Unclear communication
    • Little say in decisions
    • Disagreements not resolved well
    • Lack of trust
    • Limited access to resources
    • None of these

  2. Please describe a time when one of these barriers affected your involvement with us.

    Asked only when q_engagement_barriers.outcome & 31 != 0

    Open answer

Possible Solutions

  1. Rank these possible improvements from 1 (most effective) to 5 (least effective). Use each rank once.

    • Communicate more often and more clearly
    • Give better access to resources
    • Involve stakeholders more in decisions
    • Improve how disagreements are resolved
    • Build more trust

    For each row: choose one from a list:

    • 1
    • 2
    • 3
    • 4
    • 5