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Questionnaire template

Social Media Content Feedback

Measures followers' views on the relevance, quality and formats of an organisation's social media content.

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Other · Social media. All Other templates

Questions in this template

Relevance of Our Content

  1. Thank you for helping us improve what we post on social media. Honest answers help us share content that is more useful to you.

  2. How well does our social media content match your interests?

    Choose one:

    • Very relevant
    • Somewhat relevant
    • Neutral
    • Not very relevant
    • Not at all relevant

  3. Which topics would you like us to post about instead?

    Condition: Shown when content is rated not relevant

    Open answer

Satisfaction with Our Content

  1. How satisfied are you with each aspect of our posts?

    • Overall quality
    • How they look
    • How often we post
    • How we interact with followers in comments and replies

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

  2. What would make our posts better?

    Open answer

How You Engage

  1. On which platforms do you follow us? Select all that apply.

    Choose any that apply:

    • Facebook
    • Instagram
    • X (Twitter)
    • LinkedIn
    • YouTube
    • None of these

  2. Which type of post do you interact with most often?

    Choose one:

    • Text posts
    • Images
    • Videos
    • Stories
    • Infographics

Looking Ahead

  1. Is there anything else you would like to tell us about our presence on social media, or ideas you would like us to try?

    Open answer