Social Media Brand Presence Survey

Thank you for taking part. We want to understand how you use social media and how our brand comes across there, so we can make our channels more useful to you.
Which social media platform do you use more than any other?

Choose one:
- Facebook
- Instagram
- X (Twitter)
- LinkedIn
- TikTok
- YouTube
- Other
Which platform is that?

Condition: Shown when Other was selected

Open answer
How often do you open that platform?

Choose one:
- Several times a day
- About once a day
- A few times a week
- Less often
What do you mainly use that platform for? Select all that apply.

Choose any that apply:
- News
- Entertainment
- Professional networking
- Learning
- Keeping in touch with people
- Shopping or finding products
- Other
What else do you use it for?

Condition: Shown when Other was selected

Open answer

Is each of the following true for you?
- I follow the brand on the platform I use most
- I regularly like, share or comment on the brand's posts
- The brand's posts are relevant to me
For each row: choose one:
- Yes
- Not sure
- No
What, if anything, do you like about our social media content?

Open answer
What, if anything, do you dislike about our social media content?

Open answer
Which one change would most improve our social media presence for you?

Choose one:
- More varied content
- More interaction with followers
- Posting more often
- Other
What change would you make?

Condition: Shown when Other was selected

Open answer
Rank these aspects by how much they matter to you, where 1 matters most.
- Relevance of the content
- How often we post
- How we respond to followers
For each row: choose one from a list:
- 1
- 2
- 3

Preview