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Questionnaire template

Service Priorities Vote

Lets customers and stakeholders rate current services and vote on which improvements and new features should come first.

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Questions in this template

Your Current Experience

  1. Thank you for casting your vote. Your answers will decide which service improvements we tackle first.

  2. How frequently do you make use of our services?

    Choose one from a list:

    • Daily
    • Weekly
    • Monthly
    • Rarely
    • Never

  3. Overall, how satisfied are you with our services as they are today?

    Condition: Only for people who use the services

    Choose one:

    • Very satisfied
    • Satisfied
    • Neutral
    • Dissatisfied
    • Very dissatisfied

  4. Where should we improve most? Select all that apply.

    Choose any that apply:

    • Customer service
    • Product quality
    • Pricing
    • Ease of use
    • Availability
    • No improvement needed

  5. What would you like to see change in the areas you selected? (optional)

    Condition: Shown when at least one area was selected

    Open answer

What Comes Next

  1. Put these improvements in order, from 1 (most important to you) to 5 (least important). Use each number once.

    • Faster service
    • New features
    • Lower prices
    • Better customer support
    • More reliable service

    For each row: choose one from a list:

    • 1
    • 2
    • 3
    • 4
    • 5

  2. Would you recommend our services to someone you know?

    Choose one:

    • Yes
    • No

  3. Which new features would you like us to add? Select all that apply.

    Choose any that apply:

    • Mobile app
    • Live chat support
    • Loyalty programme
    • Tailored solutions
    • Community forum
    • None of these

Final Feedback

  1. Is there anything else you would like to tell us?

    Open answer

  2. How would you rate your overall experience with our services?

    Condition: Only for people who use the services

    Choose one:

    • 1 - Very poor
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10 - Excellent

  3. What is your main relationship with us?

    Choose one:

    • Customer
    • Partner
    • Investor
    • Employee
    • Other

  4. Please describe your relationship with us.

    Condition: Shown when Other was selected

    Open answer