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Questionnaire template

Product Trial Feedback

Asks product trial participants how the product met expectations, performed, and affected their work, plus suggestions.

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Other · Evaluation forms. All Other templates

Questions in this template

Expectations

  1. Thank you for trying our product. Tell us how the trial went so we can make the product better.

  2. Compared with what you expected, how did the product perform?

    Choose one:

    • Far better than expected
    • Better than expected
    • About as expected
    • Worse than expected
    • Far worse than expected

  3. What was the main reason you decided to try the product?

    Choose one from a list:

    • Its features
    • The brand's reputation
    • The price
    • Someone recommended it
    • Other

  4. What was your reason for trying it?

    Condition: Shown when Other is selected

    Open answer

Using the Product

  1. How satisfied are you with each of these aspects of the product?

    • Design
    • Ease of use
    • Functionality
    • Durability
    • Value for money

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

  2. Did you run into any problems with the product during the trial?

    Choose one:

    • Yes
    • No

  3. What problem did you run into?

    Condition: Shown when a problem was reported

    Open answer

Impact

  1. Which of these, if any, did you notice from using the product? Select all that apply.

    Choose any that apply:

    • I saved time
    • I got more done
    • My work was of better quality
    • I made fewer mistakes
    • Other
    • None of these

  2. What other effect did you notice?

    Condition: Shown when Other is selected

    Open answer

  3. In what ways, if any, has the product changed how you go about your day or your work?

    Open answer

Final Thoughts

  1. What did you like best about the product, and why?

    Open answer

  2. What should we change or add to improve the product?

    Open answer

  3. Would you recommend the product to other people?

    Choose one:

    • Yes
    • No
    • Not sure