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Questionnaire template

Product Rating

Collects users' ratings of a product's ease of use, design, quality and value, plus first-use experience and recommendation.

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Customer · Customer review. All Customer templates

Questions in this template

Getting Started with the Product

  1. Thank you for rating our product. Your answers help us decide what to improve.

  2. When did you start using the product?

    Choose one:

    • Less than 1 month ago
    • 1 to 3 months ago
    • 3 to 6 months ago
    • 6 to 12 months ago
    • More than a year ago

  3. When you first started, was the product easy to use?

    Choose one:

    • Yes
    • No

  4. What did you find difficult at first?

    Condition: Shown when the product was not easy to use at first

    Open answer

Everyday Use

  1. How often do you use the product now?

    Choose one:

    • Daily
    • Weekly
    • Monthly
    • Rarely

  2. How would you rate the product on each of the following?

    • Ease of use
    • Design
    • Quality
    • Value for money

    For each row: choose one:

    • Very poor
    • Poor
    • Average
    • Good
    • Excellent

Your Verdict

  1. How could we make the product better?

    Open answer

  2. Would you recommend the product to other people?

    Choose one from a list:

    • Definitely yes
    • Probably yes
    • Not sure
    • Probably not
    • Definitely not