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Questionnaire template

Product Design Feedback

Collects users' views on a newly designed product's looks, expectations, element usefulness and usability, and future use.

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Product · Product evaluation. All Product templates

Questions in this template

First Impressions

  1. Thanks for trying our newly designed product. Your feedback will shape the next version.

  2. At first sight, how would you rate the look of the product?

    Choose one:

    • Poor
    • Fair
    • Good
    • Very good
    • Excellent

  3. The first time you used it, how did the product compare with what you expected?

    Choose one from a list:

    • Far below what I expected
    • Below what I expected
    • Roughly as expected
    • Met my expectations fully
    • Better than I expected

How It Works and Handles

  1. How useful do you find each of these design elements?

    • Controls
    • Display and labelling
    • Size and shape
    • Materials and finish

    For each row: choose one:

    • 1 - Not useful
    • 2
    • 3
    • 4
    • 5 - Extremely useful

  2. How well does each of these work?

    • Controls
    • Display and labelling
    • Setup or assembly
    • Storage and carrying

    For each row: choose one:

    • 1 - Very poorly
    • 2
    • 3
    • 4
    • 5 - Very well

  3. How easy is each of these to use?

    • Controls
    • Display and labelling
    • Setup or assembly
    • Storage and carrying

    For each row: choose one:

    • 1 - Very difficult
    • 2
    • 3
    • 4
    • 5 - Very easy

Improvements

  1. Which part of the product most needs work in the next version, and what should change?

    Open answer

Overall and Future Use

  1. If you were recommending this product, how much would each factor count? Rank them from 1 (counts most) to 6 (counts least).

    • Price
    • Features
    • Ease of use
    • Design
    • Customer support
    • The company's reputation

    For each row: choose one from a list:

    • 1
    • 2
    • 3
    • 4
    • 5
    • 6

  2. How likely are you to keep using the product?

    Choose one:

    • Very likely
    • Likely
    • Neutral
    • Unlikely
    • Very unlikely