Skip to content
Askalot

← All Product templates

Questionnaire template

Post-Purchase Product Review

Captures recent buyers' purchase drivers, usage difficulties, satisfaction and improvement ideas for a product.

Preview

Product · Product evaluation. All Product templates

Questions in this template

Why You Bought It

  1. Thank you for your recent purchase. A few quick questions about your decision and your experience will help us improve the product.

  2. What was the main reason you chose this product?

    Choose one:

    • Its features
    • The brand's reputation
    • The price
    • Someone recommended it
    • Other

  3. Please tell us the reason.

    Condition: Shown when Other was chosen

    Open answer

  4. How much did each of these influence your decision to buy?

    • Advertising
    • Product reviews
    • Advice from sales staff

    For each row: choose one:

    • Not at all influential
    • Slightly influential
    • Somewhat influential
    • Very influential
    • Extremely influential

Using the Product

  1. Have you had any difficulty with the following?

    • Setting the product up
    • Using it day to day
    • Cleaning, care or maintenance

    For each row: choose one:

    • Yes
    • Not sure
    • No

  2. What difficulties did you run into?

    Condition: Shown when any difficulty was reported

    Open answer

Your Satisfaction

  1. Overall, how satisfied are you with the product?

    Choose one:

    • 1 - Very dissatisfied
    • 2 - Dissatisfied
    • 3 - Neutral
    • 4 - Satisfied
    • 5 - Very satisfied

  2. What are the main reasons for the score you gave?

    Open answer

Helping Us Improve

  1. What one improvement would make the product more valuable to you?

    Open answer