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Questionnaire template

Pet Care Services Satisfaction

Measures pet owners' satisfaction with veterinary, grooming, training and boarding services and collects improvement ideas.

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Other · Pets. All Other templates

Questions in this template

Your Pets

  1. We want to give your pets the best possible care. This survey takes about ten minutes, and your answers will help us improve our services.

  2. How many pets do you have?

    Choose one from a list:

    • 1
    • 2
    • 3
    • More than 3

  3. What kinds of pet do you have?

    Choose any that apply:

    • Dog
    • Cat
    • Bird
    • Reptile
    • Other

  4. What other kind of pet do you have?

    Condition: Shown when Other is selected

    Open answer

Our Services

  1. How satisfied are you with each of our services?

    • Veterinary care
    • Grooming
    • Training
    • Boarding

    For each row: choose one:

    • Very dissatisfied
    • Somewhat dissatisfied
    • Neither satisfied nor dissatisfied
    • Somewhat satisfied
    • Very satisfied
    • Not used

  2. What went wrong with the services you were not happy with?

    Condition: Shown when at least one service was rated dissatisfied

    Open answer

Improving Our Services

  1. Which of these would improve our service for you?

    Choose any that apply:

    • Better customer support
    • Lower prices
    • A wider range of services
    • A more convenient location
    • Better-qualified staff

  2. Please tell us more about the improvements you selected.

    Condition: Shown when at least one improvement was selected

    Open answer

  3. Is there anything else you would like to tell us?

    Open answer

About You

  1. What is your gender?

    Choose one:

    • Female
    • Male
    • Non-binary
    • Prefer not to say

  2. How old are you?

    A number from 16 to 110