Questionnaire template
Pet Care Service Evaluation
Asks pet owners how their pet fared, how friendly and knowledgeable staff were, and how satisfied they are with the pet care service.
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Questions in this template
Your Pet
Thank you for trusting us with your pet. Please tell us how the visit went so we can keep improving our care.
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After being in our care, how did your pet seem?
Choose one:
- Very unsettled
- Somewhat unsettled
- Neither unsettled nor content
- Somewhat content
- Very content
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Since your pet started using our services, how has its health changed?
Choose one from a list:
- Much better
- A little better
- No change
- A little worse
- Much worse
- Too early to tell
Our Staff
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How friendly were our staff?
Choose one:
- Very unfriendly
- Unfriendly
- Neither friendly nor unfriendly
- Friendly
- Very friendly
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Did our staff seem well informed about caring for your pet?
Choose one:
- Yes
- Not sure
- No
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Did our staff answer your questions to your satisfaction?
Choose one:
- Yes
- Not sure
- No
Overall
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Taking everything into account, how satisfied are you with the care we provided?
Choose one:
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
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Is there anything else you would like to tell us, or anything we could do better?
Open answer