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Questionnaire template

Pet Adoption Experience

Asks recent adopters about the adoption process, how their pet settled in and the aftercare they received.

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Other · Pets. All Other templates

Questions in this template

Your Adoption

  1. Thank you for giving an animal a home. Please tell us about your most recent adoption so that we can improve the process for future adopters and their pets.

  2. What kind of animal did you adopt?

    Choose one:

    • Dog
    • Cat
    • Rabbit
    • Other small animal
    • Other

  3. What kind of animal is it?

    Condition: Shown when Other is selected

    Open answer

  4. Where did you adopt your pet from?

    Choose one:

    • Animal shelter
    • Rescue group
    • Private rehoming
    • Other

  5. About how many months ago did you bring your pet home?

    A number from 0 to 240

The Adoption Process

  1. Overall, how easy or difficult was the adoption process?

    Choose one:

    • Very easy
    • Somewhat easy
    • Neither easy nor difficult
    • Somewhat difficult
    • Very difficult

  2. How would you rate each part of the process?

    • Information about the animal's history and needs
    • Application and home checks
    • Meeting the animal before adopting
    • Helpfulness of staff or volunteers
    • Value for the adoption fee

    For each row: choose one:

    • Very poor
    • Poor
    • Fair
    • Good
    • Excellent

  3. How long did it take from applying to bringing your pet home?

    Choose one:

    • Less than a week
    • 1–2 weeks
    • 3–4 weeks
    • More than a month

Settling In

  1. How well has your pet settled into your home?

    Choose one:

    • Very well
    • Fairly well
    • Not very well
    • Not at all well

  2. Which of these, if any, have you had to deal with since the adoption?

    Choose any that apply:

    • Behaviour problems
    • Health problems
    • House training
    • Getting on with other pets
    • Distress when left alone
    • None of these

  3. Please describe these difficulties and how you have handled them.

    Condition: Shown when at least one difficulty was selected

    Open answer

  4. Did the organisation offer you any advice or support after the adoption?

    Choose one:

    • Yes
    • No

  5. How helpful was that support?

    Condition: Only for adopters who received aftercare support

    Choose one:

    • Very helpful
    • Somewhat helpful
    • Not very helpful
    • Not at all helpful

Overall

  1. Overall, how satisfied are you with your adoption experience?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

  2. How likely are you to recommend adopting from this organisation to a friend?

    A number from 0 to 10

  3. What could the organisation do to make adoption better for people and animals?

    Open answer