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Questionnaire template

New Website Feedback

Collects visitors' first impressions of a newly launched website, its usability, missing content and wanted improvements.

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Questions in this template

First Impressions

  1. We have just launched our new website and would like to hear how you found it. Your feedback will guide our next round of improvements.

  2. How visually appealing do you find the new website?

    Choose one:

    • Very appealing
    • Somewhat appealing
    • Neutral
    • Somewhat unappealing
    • Very unappealing

  3. In a few words, what was your first impression of the site's design?

    Open answer

Ease of Use

  1. How satisfied are you with each of the following on the website?

    • Finding your way around
    • How fast pages load
    • The search function
    • The quality of the content
    • Finding the information you need

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied
    • Did not use

  2. Is there anything else you noticed about how the website works?

    Open answer

Content and Information

  1. Did you find everything you were looking for on the website?

    Choose one:

    • Yes
    • No
    • Not sure

  2. What were you looking for that you could not find?

    Condition: Shown when not everything was found

    Open answer

  3. What other information or content would you like to see on the website?

    Open answer

Improvements

  1. Which improvements would you like us to make? Select all that apply.

    Choose any that apply:

    • Make it easier to find your way around
    • Make pages load faster
    • Improve the search
    • Update the content
    • Other
    • No changes needed

  2. Please tell us more about the improvements you selected.

    Condition: Shown when at least one improvement is selected

    Open answer