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Questionnaire template

New Hire Paperwork Feedback

Feedback from new employees on the clarity, timing and usefulness of onboarding paperwork and forms.

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Human Resources · Application. All Human Resources templates

Questions in this template

First Impressions

  1. Welcome aboard. Please tell us how you found the forms and documents you completed when you joined, so we can make them simpler for future colleagues.

  2. Did you understand what each document was for?

    Choose one:

    • Yes
    • Partly
    • No

  3. Which documents were unclear to you?

    Asked only when q_purpose_clear.outcome >= 2

    Open answer

  4. Did you have enough time to complete and return all the paperwork?

    Choose one:

    • Yes
    • Mostly, but I had to hurry
    • No

  5. How much do you agree with each statement about the paperwork?

    • The documents were logically organised.
    • Each document came with clear instructions.
    • It was easy to find my way through the documents.

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

Individual Documents

  1. Which documents, if any, were difficult to complete? Select all that apply.

    Choose any that apply:

    • Employment contract
    • Tax forms
    • Bank and payroll details
    • Benefits enrolment
    • Policy acknowledgements
    • Emergency contact form
    • None

  2. Which documents, if any, seemed unnecessary? Select all that apply.

    Choose any that apply:

    • Employment contract
    • Tax forms
    • Bank and payroll details
    • Benefits enrolment
    • Policy acknowledgements
    • Emergency contact form
    • None

  3. What was the problem with the documents you selected?

    Asked only when q_difficult_documents.outcome & 63 != 0 or q_unnecessary_documents.outcome & 63 != 0

    Open answer

  4. Do you have any other suggestions for improving specific forms?

    Open answer

Overall Experience

  1. Overall, how would you rate your experience with the new hire paperwork?

    Choose one from a list:

    • Very poor
    • Poor
    • Fair
    • Good
    • Excellent

  2. What could we change to make the whole paperwork process easier?

    Open answer