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Questionnaire template

Meeting Room Booking Experience

Asks people who book meeting rooms how easy booking is, which features matter and how satisfied they are.

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Questions in this template

Making a Booking

  1. We would like to hear how well our meeting room booking works for you. This survey takes a few minutes.

  2. How do you usually book a meeting room?

    Choose one from a list:

    • Mobile app
    • Website
    • Reception desk
    • Phone

  3. How simple or complicated is it to make a booking?

    Choose one:

    • Very simple
    • Fairly simple
    • Neither simple nor complicated
    • Fairly complicated
    • Very complicated

Room and System Features

  1. Which room facilities matter most to you when choosing a room? Select all that apply.

    Choose any that apply:

    • Wi-Fi
    • Projector or screen
    • Whiteboard
    • Breakout space
    • Catering
    • Other

  2. Which other facility matters to you?

    Condition: Shown when Other is selected

    Open answer

  3. Which statement best describes your experience with each booking feature?

    • Setting up a repeating booking
    • Sending invitations to attendees
    • Having a room assigned automatically

    For each row: choose one:

    • I have used it and it met my needs
    • I have used it but it fell short
    • I know about it but have not used it
    • I did not know about it

Satisfaction and Suggestions

  1. Overall, how satisfied are you with the meeting room booking service?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

  2. What could we change to make booking a meeting room better?

    Open answer