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Questionnaire template

Maintenance Work Review

Reviews the maintenance tasks staff perform, the difficulties they meet and the effect on their daily productivity.

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Questions in this template

Your Regular Tasks

  1. We are reviewing how maintenance work is carried out so we can support the people who do it. This survey takes about five to ten minutes.

  2. Which kinds of maintenance work are you responsible for? Select all that apply.

    Choose any that apply:

    • Equipment inspection
    • Routine cleaning
    • Parts replacement
    • Software updates
    • Minor repairs
    • Major repairs
    • Other

  3. What other maintenance work do you do?

    Condition: Only when 'Other' was selected

    Open answer

  4. How often do you usually carry out maintenance work?

    Choose one:

    • Daily
    • Several times a week
    • Weekly
    • Monthly
    • A few times a year
    • Only when needed

Carrying Out the Work

  1. Have you ever run into difficulties with each of these tasks?

    • Equipment inspection
    • Routine cleaning
    • Parts replacement
    • Software updates
    • Minor repairs
    • Major repairs

    For each row: choose one:

    • Yes
    • Not sure
    • No
    • Not one of my tasks

  2. What have been the biggest difficulties you have faced while doing maintenance work?

    Open answer

Impact on Your Work

  1. How much does maintenance work affect your productivity on a typical day?

    Choose one:

    • 1 - No impact
    • 2
    • 3
    • 4
    • 5 - Major impact