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Questionnaire template

Job Application Experience

Asks job candidates how they found the vacancy, how easy applying was and how well they were kept informed.

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Human Resources · Application. All Human Resources templates

Questions in this template

Your Application

  1. Thank you for applying to work with us. Please tell us about your experience as a candidate so we can make applying fairer and easier.

  2. What level was the role you applied for?

    Choose one:

    • Internship or trainee
    • Entry level
    • Experienced professional
    • Manager
    • Senior leader

  3. Where did you find out about the vacancy? Select all that apply.

    Choose any that apply:

    • Our careers website
    • A job board
    • LinkedIn or other social media
    • A recruitment agency
    • Someone I know
    • Other

  4. Where else did you hear about it?

    Condition: Only asked when 'Other' was selected

    Open answer

  5. How far did your application get?

    Choose one:

    • Submitted, no further contact yet
    • Screening call
    • Interview
    • Job offer
    • I withdrew my application

Applying

  1. Roughly how long did it take you to complete the application?

    Choose one:

    • Under 15 minutes
    • 15 to 30 minutes
    • 30 to 60 minutes
    • More than an hour

  2. How much do you agree with each statement?

    • The job advert described the role clearly.
    • The application form was easy to fill in.
    • We asked only for information that seemed relevant.
    • Applying worked well on a phone or tablet.

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

  3. Did you have any technical problems while applying?

    Choose one:

    • Yes
    • No

  4. What went wrong?

    Condition: Only asked when a technical problem was reported

    Open answer

Communication and Selection

  1. Did you receive confirmation that your application had arrived?

    Choose one:

    • Yes
    • No
    • Not sure

  2. How many days passed before you heard anything beyond that confirmation? Enter 0 if you have not heard yet.

    A number from 0 to 180

  3. How satisfied are you with how we kept you updated on your application?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

  4. How would you rate the way your interview was run?

    Condition: Only asked of candidates who were interviewed

    Choose one:

    • Excellent
    • Good
    • Fair
    • Poor

  5. Is there anything you would like to tell us about the interview?

    Condition: Only asked of candidates who were interviewed

    Open answer

Overall

  1. Overall, how satisfied are you with your experience of applying to us?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

  2. How likely are you to encourage someone you know to apply to us? (0 = Not at all likely, 10 = Extremely likely)

    A number from 0 to 10

  3. What one change would most improve our application process?

    Open answer