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Questionnaire template

Internal Communication

Employee survey of company-wide and manager communication, channel effectiveness and ideas for improvement.

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Human Resources · Employee. All Human Resources templates

Questions in this template

Communication Overall

  1. We want to make sure information flows well across the company. Please tell us how internal communication works for you.

  2. Overall, how satisfied are you with internal communication at the company?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

  3. How often do you find out about company-wide announcements and news?

    Choose one:

    • Always
    • Usually
    • Sometimes
    • Rarely
    • Never

Communication Channels

  1. Which of these channels work well for you? Select all that apply.

    Choose any that apply:

    • Email
    • Intranet
    • Company newsletter
    • Training sessions
    • Team meetings
    • None of these

  2. Should the company use each channel more, about the same, or less?

    • Email
    • Intranet
    • Company newsletter
    • Training sessions
    • Team meetings

    For each row: choose one:

    • More
    • About the same
    • Less

Challenges

  1. What problems have you run into with the way we communicate internally?

    Open answer

  2. Does internal communication need to improve?

    Choose one:

    • Yes
    • No

  3. What needs to improve most?

    Condition: Only asked when the answer is Yes

    Open answer

Communication With Your Manager

  1. How often do you have an open conversation or feedback session with your direct manager?

    Choose one:

    • Daily
    • Weekly
    • Monthly
    • Rarely
    • Never

  2. How satisfied are you with each aspect of communication with your manager?

    Condition: Skipped when there is never any dialogue with the manager

    • How clear it is
    • How often it happens
    • How relevant the topics are
    • How quickly you get a reply

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

Your Ideas

  1. What ideas do you have for making internal communication more effective?

    Open answer