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Questionnaire template

Internal Communication Feedback

Measures how employees rate the frequency, clarity, quality and usefulness of internal communication from management.

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Human Resources · Employee questionnaires. All Human Resources templates

Questions in this template

How Often We Communicate

  1. Please tell us how well our internal communication works for you. Your views will guide how we share information in future.

  2. How often do you receive updates or messages from management?

    Choose one:

    • Several times a day
    • Daily
    • Weekly
    • Monthly
    • Rarely

  3. Is the amount of internal communication you receive:

    Choose one:

    • Far too little
    • Too little
    • About right
    • Too much
    • Far too much

Quality

  1. Are our internal messages generally clear and easy to follow?

    Choose one:

    • Yes
    • No

  2. What would make them easier to understand?

    Asked only when q_clarity.outcome == 2

    Open answer

  3. Overall, how would you rate the quality of our internal communication?

    Choose one:

    • Very poor
    • Poor
    • Fair
    • Good
    • Excellent

Effectiveness

  1. Do internal messages give you everything you need to know to do your work well?

    Choose one:

    • Yes
    • No

  2. What information would you like to receive that you currently do not?

    Asked only when q_info_complete.outcome == 2

    Open answer

  3. Overall, how effective is our internal communication?

    Choose one:

    • Not at all effective
    • Slightly effective
    • Moderately effective
    • Very effective
    • Extremely effective

Your Suggestions

  1. What could we do to improve internal communication?

    Open answer