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Questionnaire template

Gym Member Feedback

Gathers gym members' visit habits, motivations, satisfaction with facilities and classes, and improvement ideas.

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Questions in this template

How You Use the Gym

  1. Thanks for being a member. A few minutes of your time will help us shape the gym around what you need.

  2. How often do you usually come to the gym?

    Choose one:

    • Most days
    • Several times a week
    • About once a week
    • Every two weeks
    • Once a month or less

  3. How important is each of these as a reason for coming to the gym?

    • Physical health
    • Mental wellbeing
    • Meeting people
    • Training for work or sport
    • Managing my weight

    For each row: choose one:

    • 1 - Not at all important
    • 2
    • 3
    • 4
    • 5 - Extremely important

Satisfaction

  1. How satisfied are you with each of the following?

    • Equipment
    • Cleanliness
    • Staff
    • Opening hours
    • Value for money

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

Classes and Personal Training

  1. Which of these have you taken part in at our gym? Select all that apply.

    Choose any that apply:

    • Aerobics
    • Yoga
    • Weight training
    • Personal training
    • None of these

  2. What did you think of the classes or training you took part in?

    Condition: Shown when at least one class or training was selected

    Open answer

Suggestions

  1. What could we change or add to make your time at the gym better?

    Open answer

About You

  1. What is your gender?

    Choose one:

    • Female
    • Male
    • Non-binary
    • Prefer not to say

  2. How old are you?

    A number from 16 to 100