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Questionnaire template

Festival Visitor Experience

Festival visitors rate the overall experience, performances and facilities, and report highlights, gaps and suggestions.

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Questions in this template

Your Festival Experience

  1. Thank you for visiting our festival. Please tell us honestly how it went for you, so we can make the next festival even better.

  2. How did you first hear about the festival?

    Choose one:

    • Social media
    • Word of mouth
    • Online advertising
    • Posters, print or radio advertising
    • Other

  3. Where did you hear about it?

    Condition: Shown when the source is Other

    Open answer

  4. How would you rate the festival overall?

    Choose one:

    • 1 - Very poor
    • 2 - Poor
    • 3 - Neutral
    • 4 - Good
    • 5 - Very good

  5. What did you enjoy most at the festival? Select all that apply.

    Choose any that apply:

    • Live music
    • Market stalls
    • Food and drink
    • Art installations
    • Other

  6. What else did you enjoy?

    Condition: Shown when Other was selected

    Open answer

Performances and Activities

  1. How satisfied were you with the performances?

    • The range of performers
    • The standard of the performances
    • When the performances were scheduled

    For each row: choose one:

    • 1 - Very dissatisfied
    • 2
    • 3
    • 4
    • 5 - Very satisfied

  2. Did you take part in any of these activities?

    • Workshops
    • Art installations and exhibitions

    For each row: choose one:

    • Yes
    • No

Facilities and Services

  1. On a scale from 1 (very poor) to 10 (excellent), how would you rate each of these?

    • Amenities such as toilets and seating
    • Food and drink on offer
    • Safety and security
    • Visitor service

    For each row: choose one:

    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10
    • Did not use

  2. Which of these, if any, did the festival need more of?

    Choose any that apply:

    • Food stalls
    • Clean toilets
    • Places to sit
    • Other
    • Nothing was missing

  3. What else was missing?

    Condition: Shown when Other was selected

    Open answer

Your Suggestions

  1. What else could we do to improve the festival?

    Open answer