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Questionnaire template

Event Attendee Satisfaction

Measures attendee satisfaction with an event's programme, venue and organisation, and their intention to return.

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Other · Satisfaction. All Other templates

Questions in this template

Your Attendance

  1. Thank you for coming to our event. Please take a few minutes to tell us what worked and what we could do better next time.

  2. How did you first hear about the event?

    Choose one:

    • Email
    • Social media
    • Our website
    • A colleague or friend
    • Other

  3. Where did you hear about it?

    Condition: Shown when 'Other' is chosen

    Open answer

  4. What was your main reason for attending?

    Choose one:

    • To learn something new
    • To meet people and network
    • My employer asked me to attend
    • For enjoyment
    • Another reason

The Programme

  1. How satisfied were you with each part of the programme?

    • Talks and presentations
    • Workshops
    • Networking breaks
    • Exhibition or stands

    For each row: choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied
    • Did not attend

  2. How relevant was the content to your interests or work?

    Choose one:

    • Very relevant
    • Moderately relevant
    • Slightly relevant
    • Not relevant

  3. Which part of the event did you get the most out of, and why?

    Open answer

  4. How did you find the overall length of the event?

    Choose one:

    • Too short
    • About right
    • Too long

Venue and Organisation

  1. How would you rate each of the following?

    • Registration and check-in
    • The venue
    • Food and drink
    • Signs and directions at the venue
    • Information sent before the event

    For each row: choose one:

    • Very poor
    • Poor
    • Fair
    • Good
    • Excellent

  2. Did you run into any problems during the event?

    Choose one:

    • Yes
    • No

  3. What problems did you run into?

    Condition: Shown when problems were reported

    Open answer

Overall

  1. Overall, how satisfied were you with the event?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very satisfied

  2. How likely are you to recommend this event to a friend or colleague?

    A number from 0 to 10

  3. Would you attend this event again?

    Choose one:

    • Definitely
    • Probably
    • Not sure
    • Probably not
    • Definitely not

  4. What should we change or add next time?

    Open answer