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Questionnaire template

Custom Order Preferences

Customers describe how often and what they order made-to-order and which factors matter most when they do.

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Questions in this template

Your Custom Orders

  1. We would like to understand how you use made-to-order products so we can make ordering them simpler and better.

  2. How often do you order products that are made to your specifications?

    Choose one:

    • Regularly
    • Occasionally
    • Rarely
    • Never

  3. What kinds of products do you usually have made to order? Select all that apply.

    Condition: Only for people who place custom orders

    Choose any that apply:

    • Clothing
    • Electronics
    • Kitchenware
    • Furniture
    • Other

  4. Which other products?

    Condition: Shown when Other was selected

    Open answer

What Matters to You

  1. When you order something made to order, how important is each of these to you?

    • Quality of the product
    • Price
    • Delivery time
    • Customer service

    For each row: choose one:

    • Not at all important
    • Slightly important
    • Moderately important
    • Very important
    • Extremely important

  2. How could we make our custom order process work better for you?

    Open answer

About You

  1. What is your gender?

    Choose one:

    • Female
    • Male
    • Another gender
    • Prefer not to say

  2. What is your age group?

    Choose one:

    • Under 25
    • 25-34
    • 35-44
    • 45-54
    • 55-64
    • 65 or older

  3. Where do you live?

    Choose one from a list:

    • North America
    • South America
    • Europe
    • Asia
    • Middle East
    • Africa
    • Australia and Oceania