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Questionnaire template

Crisis Response Review

Evaluates employees' views of the organization's recent crisis response and gathers ideas for future crisis management.

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Human Resources · Pulse. All Human Resources templates

Questions in this template

Our Recent Response

  1. Your answers are anonymous and will be used only to improve how we handle future crises. Thank you for your input.

  2. Overall, did the organization handle the recent crisis effectively?

    Choose one:

    • Yes
    • No
    • Not sure

  3. How would you rate each part of our response?

    • Communication strategy
    • Staff preparedness
    • Reliability of systems
    • Contingency planning

    For each row: choose one:

    • Very poor
    • Poor
    • Average
    • Good
    • Excellent

Where We Fell Short

  1. Which areas of the response needed improvement? Select all that apply.

    Choose any that apply:

    • Communication
    • Staff preparedness
    • Reliability of systems
    • Contingency planning
    • None

  2. Why do you think these areas needed improvement?

    Asked only when q_improvement_areas.outcome is not None and q_improvement_areas.outcome & 15 != 0

    Open answer

Preparing for the Future

  1. Which measures would best strengthen our handling of future crises? Select all that apply.

    Choose any that apply:

    • Better communication channels
    • Staff training programmes
    • More reliable systems
    • Updated contingency plans

  2. Please describe how the measures you selected should be put in place.

    Asked only when q_future_measures.outcome is not None and q_future_measures.outcome > 0

    Open answer

  3. How confident are you that the organization could handle a future crisis well?

    A number from 1 to 10

  4. Do you have any other comments on how we manage crises?

    Open answer