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Questionnaire template

Church Giving Experience

Measures how church members give, their satisfaction with giving channels and their preferences for updates on the use of gifts.

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Nonprofit · Church. All Nonprofit templates

Questions in this template

How You Give

  1. Thank you for supporting our church. This short survey asks how you give and how we can make giving easier. Your answers are confidential.

  2. How do you usually give to the church?

    Choose one:

    • Online via the church website
    • Mobile app
    • In person at services
    • By post
    • Other

  3. Which other way do you use to give?

    Condition: Only when Other was chosen

    Open answer

  4. Why do you prefer giving this way?

    Open answer

  5. How often do you give?

    Choose one from a list:

    • Weekly
    • Every two weeks
    • Monthly
    • Quarterly
    • Once a year
    • Occasionally

  6. What leads you to give? Select all that apply.

    Choose any that apply:

    • Spiritual fulfilment
    • Supporting the community
    • Charitable work
    • Specific projects or appeals
    • Other

  7. What other reason leads you to give?

    Condition: Only when Other was selected

    Open answer

Your Giving Experience

  1. How satisfied are you with the ways you can give to the church today?

    • Ease of use
    • Convenience
    • Security

    For each row: choose one:

    • 1 - Very dissatisfied
    • 2
    • 3
    • 4
    • 5 - Very satisfied

  2. Have you run into any problems when giving?

    Choose one:

    • Yes
    • No

  3. What problems did you run into?

    Condition: Only for givers who reported problems

    Open answer

  4. What would make giving easier or better for you?

    Open answer

Updates on the Use of Gifts

  1. How important is it to you to hear how your gifts are used?

    Choose one:

    • Very important
    • Important
    • Moderately important
    • Slightly important
    • Not at all important

  2. Which kinds of updates would you like to receive? Select all that apply.

    Condition: Only for givers who want updates

    Choose any that apply:

    • Monthly newsletter
    • Quarterly financial report
    • Updates on special events
    • Stories of impact
    • Other

  3. What other kind of update would you like?

    Condition: Only when Other was selected

    Open answer

  4. How would you prefer to receive these updates?

    Condition: Only for givers who want updates

    Choose one:

    • Email
    • Printed material
    • Announcements at services
    • Text message
    • Other

  5. Which other channel would you prefer?

    Condition: Only when Other was chosen

    Open answer