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Questionnaire template

Church Experience Feedback

Gathers churchgoers' feedback on service times, preaching, community, facilities and programmes to guide church planning.

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Questions in this template

Weekly Services

  1. Thank you for helping us improve our church. Your honest views will guide how we serve you and everyone who joins us.

  2. How satisfied are you with the times our services are held?

    Choose one:

    • Very satisfied
    • Satisfied
    • Neutral
    • Dissatisfied
    • Very dissatisfied

  3. Which service do you usually go to?

    Choose one from a list:

    • Early morning service
    • Mid-morning service
    • Midday service
    • Evening service
    • It varies

  4. Overall, how would you rate the preaching?

    Choose one:

    • Excellent
    • Good
    • Average
    • Below average
    • Poor

  5. Which parts of the service do you find most engaging?

    Choose any that apply:

    • Worship music
    • Preaching
    • Fellowship
    • Prayer
    • Children's ministry

Community and Connection

  1. Do you feel part of the community at our church?

    Choose one:

    • Yes
    • Not sure
    • No

  2. Which activities help you feel most connected to others at church?

    Choose any that apply:

    • Small groups
    • Volunteering
    • Social events
    • Worship services

  3. How do these activities help you connect? (optional)

    Condition: Only when at least one activity was chosen

    Open answer

  4. How often do you take part in church activities other than Sunday services?

    Choose one:

    • Never
    • Rarely
    • Sometimes
    • Often
    • Always

Facilities

  1. Are there any facilities that are missing or that need to be improved?

    Open answer

  2. Is our building easy to get into and move around for people with disabilities?

    Choose one:

    • Yes
    • Not sure
    • No

Church Programmes

  1. Which of our programmes do you take part in?

    Choose any that apply:

    • Youth group
    • Men's fellowship
    • Women's fellowship
    • Bible study
    • Outreach
    • None of these

  2. How beneficial do you find each programme?

    Condition: Only for people who take part in at least one programme

    • Youth group
    • Men's fellowship
    • Women's fellowship
    • Bible study
    • Outreach

    For each row: choose one:

    • Not at all beneficial
    • Slightly beneficial
    • Moderately beneficial
    • Very beneficial
    • Do not take part

  3. How could we improve our programmes, and what new ones would you like to see?

    Open answer