Questionnaire template
Child Development Programme Feedback
Parent feedback on satisfaction, programme qualities, staff communication and improvement ideas for child development programmes.
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Questions in this template
Overall Satisfaction
Thank you for being part of our child development programmes. This short survey asks how well they are working for you and your child. Your answers are kept confidential.
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Overall, how satisfied are you with our child development programmes?
Choose one:
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
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How satisfied are you with each of the following?
- How well the programme develops your child's thinking and learning
- How well the programme develops your child's social skills
- The pace of the programme
- The skill of the instructors
- Value for money
For each row: choose one:
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
Programme Details
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Which parts of the programme, if any, do you think need to improve, and how?
Open answer
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Which ways of hearing from programme staff work best for you?
Choose any that apply:
- Phone calls
- Text messages
- Parent portal
- Face-to-face meetings
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Any comments on how staff keep in touch with you? (optional)
Condition: Shown when at least one channel was selected
Open answer
Ideas and Recommendation
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Do you have any ideas for making the programmes better? (optional)
Open answer
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Would you recommend our programmes to other families?
Choose one:
- Yes
- No
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What is the main reason for your answer? (optional)
Condition: Shown once the recommendation question is answered
Open answer