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Questionnaire template

Change Management Pulse Check

Pulse check of employees' experience of an organizational change: concerns, work impact, communication and support.

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Human Resources · Pulse. All Human Resources templates

Questions in this template

Concerns About the Change

  1. Thank you for taking part. Your honest views on the recent organizational changes will help us manage change better.

  2. Have you had any specific difficulties or reservations about the recent changes?

    Choose one:

    • Yes
    • No

  3. Please briefly describe them.

    Asked only when q_concerns_faced.outcome == 1

    Open answer

Effect on Your Work

  1. Since the changes, how has each of the following changed for you?

    • Meeting deadlines
    • Quality of my work
    • My productivity
    • My job satisfaction

    For each row: choose one:

    • Increased
    • Stayed the same
    • Decreased

Communication About the Change

  1. How well were the reasons for the changes explained to you?

    Choose one from a list:

    • Very well
    • Fairly well
    • Not well
    • Not at all

  2. Through which channels did you hear about the changes? Select all that apply.

    Choose any that apply:

    • Email
    • Town hall meetings
    • One-to-one meeting with my manager
    • Official memos
    • Other

  3. Which channel was most useful to you, and why?

    Asked only when q_channels_used.outcome is not None and q_channels_used.outcome > 0

    Open answer

Support During the Change

  1. How well supported did you feel while the changes were made?

    Choose one:

    • Very well supported
    • Fairly well supported
    • Not very well supported
    • Not at all supported

  2. What additional support would have helped you?

    Open answer

Overall View

  1. Overall, how would you rate the way the organization managed these changes?

    Choose one:

    • Excellent
    • Good
    • Fair
    • Poor
    • Very poor

  2. What is the main reason for your rating?

    Open answer

  3. What one thing would most improve how we manage change?

    Open answer