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Questionnaire template

Career Services Satisfaction

Measures students' trust in, use of and satisfaction with a career service and its help towards their career goals.

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Education · Student satisfaction. All Education templates

Questions in this template

Confidence in the Career Service

  1. Thank you for taking part. Your experience with the career service helps us improve the support we give students.

  2. How much do you trust the career service to give you good advice?

    Choose one:

    • Complete trust
    • Some trust
    • Neither trust nor distrust
    • Some distrust
    • Complete distrust
  3. How much do you agree with each statement?

    • Career advisers know the job market in my field.
    • Career advisers understand what I want from my career.
    • The career service can help me find a job.

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

Using the Service

  1. How often do you use the career service?

    Choose one:

    • Weekly or more
    • A few times a month
    • About once a month
    • Less than once a month
    • Never
  2. Which of these services have you used? Select all that apply.

    Choose any that apply:

    • CV and cover letter review
    • Interview practice
    • Job search advice
    • Career exploration
    • Internship placement
    • Workshops or webinars
    • None of these
  3. Have you had any difficulty getting help from the career service?

    Choose one:

    • Yes
    • No
  4. What difficulties did you have?

    Condition: Only when difficulties were reported

    Open answer

Value of the Service

  1. On a scale from 1 (extremely dissatisfied) to 10 (extremely satisfied), how satisfied are you with each of the following?

    Condition: Only for students who have used at least one service

    • Help with job or internship applications
    • Help finding openings that suit you
    • Usefulness of workshops and webinars

    For each row: choose one:

    • 1 - Extremely dissatisfied
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10 - Extremely satisfied
  2. Tell us about a time the career service helped, or did not help, you move towards your career goals.

    Condition: Only for students who have used at least one service

    Open answer