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Questionnaire template

Campus Tour Feedback

Measures prospective students' and families' ratings of a campus tour, its guide, and its effect on interest in applying.

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Questions in this template

About Your Visit

  1. Thank you for touring our campus. Please tell us how the visit went so we can make future tours even better.

  2. Which best describes you?

    Choose one:

    • Prospective student
    • Parent or guardian
    • Transfer applicant
    • Other

  3. How did you take the tour?

    Choose one:

    • In person
    • Virtual

  4. How did you find out about the campus tour?

    Choose one:

    • School counsellor
    • University website
    • Social media
    • Friend or family
    • Education fair
    • Other

  5. Where else did you hear about it?

    Condition: Asked when 'Other' is selected

    Open answer

The Tour

  1. How would you rate the tour overall?

    Choose one:

    • Excellent
    • Good
    • Fair
    • Poor

  2. How would you rate each part of your visit?

    • Booking the tour
    • The places we visited
    • Information about courses and teaching
    • Information about student life
    • Information about costs and financial aid

    For each row: choose one:

    • Excellent
    • Good
    • Fair
    • Poor

  3. How did you find the length of the tour?

    Choose one:

    • Too short
    • About right
    • Too long

  4. Was there anything you hoped to see or learn about that the tour did not cover?

    Open answer

Your Guide

  1. How much do you agree with each statement about your guide?

    • Knew the university well.
    • Answered our questions clearly.
    • Was friendly and easy to talk to.

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neutral
    • Agree
    • Strongly agree

After the Tour

  1. How has the tour changed your interest in studying here?

    Choose one:

    • Much more interested
    • Somewhat more interested
    • No change
    • Somewhat less interested
    • Much less interested

  2. How likely is it that you (or your child) will apply?

    A number from 0 to 10

  3. Which of these would you like to do next? Select all that apply.

    Choose any that apply:

    • Attend an information session
    • Speak to the admissions team
    • Speak to the financial aid office
    • Start an application
    • None of these

  4. Is there anything else you would like to tell us about your visit?

    Open answer