Skip to content
Askalot

← All Corporate templates

Questionnaire template

Business Client Needs Assessment

Captures business clients' goals, challenges, view of our services and buying plans for the coming year.

Preview

Corporate · Professional. All Corporate templates

Questions in this template

Your Business Priorities

  1. Thank you for taking part. Your answers help us shape our services around what your business needs, and the survey takes about ten minutes.

  2. What is your organisation's main goal for the next 12 months?

    Choose one:

    • Grow revenue
    • Cut costs
    • Expand into new markets
    • Raise customer satisfaction
    • Improve product or service quality

  3. How satisfied are you with your organisation's recent performance in each area?

    • Revenue growth
    • Operational efficiency
    • Market share
    • Customer retention
    • Product or service quality

    For each row: choose one:

    • 1 - Very dissatisfied
    • 2
    • 3
    • 4
    • 5 - Very satisfied

  4. Which of these challenges is your organisation facing right now? Select all that apply.

    Choose any that apply:

    • Winning new customers
    • Keeping existing customers
    • Controlling operating costs
    • Keeping up with competitors
    • Hiring and keeping staff
    • None of these

  5. Tell us more about the challenges you selected.

    Condition: Shown when at least one challenge was selected

    Open answer

Your View of Our Services

  1. How would you rate the quality of what we provide?

    Choose one:

    • Very poor
    • Poor
    • Fair
    • Good
    • Excellent

  2. How likely are you to recommend us to a colleague or business partner?

    A number from 0 to 10

  3. What do you value most about working with us? Select all that apply.

    Choose any that apply:

    • Quality
    • Price
    • Customer service
    • Technical support
    • Features
    • Something else

  4. What else do you value?

    Condition: Shown when 'Something else' was selected

    Open answer

  5. Where do you think we could do better?

    Open answer

Looking Ahead

  1. Which kinds of solutions is your organisation considering over the next 12 months? Select all that apply.

    Choose any that apply:

    • Software
    • Hardware upgrades
    • Consulting
    • Training
    • Marketing services
    • None planned

  2. Would you be willing to talk with us further about your needs in a short follow-up interview?

    Choose one:

    • Yes
    • No

  3. Are there solutions you need that we do not currently provide?

    Open answer

  4. How strongly do you agree with each statement about your organisation?

    • We are ready for the business needs we expect to face
    • Our current suppliers cover everything we require
    • Our IT infrastructure meets our needs

    For each row: choose one:

    • 1 - Strongly disagree
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10 - Strongly agree