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Questionnaire template

Astrology Services Client Satisfaction

Asks astrology clients which services they use, how satisfied they are, how helpful support was, and what to improve.

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Questions in this template

Services You Use

  1. Thank you for taking part. Your feedback shows us what works well and what we should improve.

  2. Which of our services have you used?

    Choose any that apply:

    • General astrology readings
    • Birth chart interpretations
    • Compatibility readings
    • Life path readings

  3. How often do you use our services?

    Choose one:

    • Daily
    • Weekly
    • Monthly
    • Rarely

  4. On a scale from 1 to 10, how satisfied are you with the services you have used?

    Choose one:

    • 1 - Not at all satisfied
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10 - Completely satisfied

Customer Support

  1. Have you ever contacted our customer support team?

    Choose one:

    • Yes
    • No

  2. How helpful was our customer support?

    Condition: Shown to clients who have contacted support

    Choose one:

    • 1 - Not at all helpful
    • 2
    • 3
    • 4
    • 5 - Extremely helpful

Impact

  1. Briefly describe any decisions or changes in your life that our services influenced.

    Open answer

Your Priorities

  1. Which one of these improvements matters most to you?

    Choose one:

    • More personalised readings
    • More detailed readings
    • More interactive consultations
    • A better mobile experience
    • Lower prices