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Questionnaire template

Astrology Reading Feedback

Asks clients of an astrology or horoscope service how clear, personal and worthwhile their reading was.

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Other · Astrology. All Other templates

Questions in this template

About Your Reading

  1. Thank you for choosing us for your reading. Your feedback helps us make future readings clearer and more personal.

  2. What kind of reading did you receive?

    Choose one:

    • Daily or weekly horoscope
    • Birth chart
    • Relationship compatibility
    • Year-ahead forecast
    • Other

  3. What kind of reading was it?

    Condition: Shown when Other is selected

    Open answer

  4. How was the reading given to you?

    Choose one:

    • Written report
    • In person
    • Video call
    • Phone call
    • App or website

  5. Was this your first reading with us?

    Choose one:

    • Yes
    • No

The Experience

  1. How much do you agree or disagree with each statement about your reading?

    • It was easy to understand
    • It felt specific to me
    • My questions were answered
    • It was delivered when promised

    For each row: choose one:

    • Strongly disagree
    • Disagree
    • Neither agree nor disagree
    • Agree
    • Strongly agree

  2. How would you rate the reading's value for money?

    Choose one:

    • Very good
    • Good
    • Fair
    • Poor
    • It was free

Your Reaction

  1. How closely did the reading reflect your own view of yourself or your situation?

    Choose one:

    • Very closely
    • Somewhat
    • Not very much
    • Not at all
    • Too early to say

  2. Which part of the reading stayed with you most, and why?

    Open answer

  3. Has the reading played a part in any decision you have made since?

    Choose one:

    • Yes
    • No
    • Not sure

Overall

  1. Overall, how satisfied are you with your reading?

    Choose one:

    • Very dissatisfied
    • Dissatisfied
    • Neither satisfied nor dissatisfied
    • Satisfied
    • Very satisfied

  2. How likely are you to book another reading with us?

    Choose one:

    • Very likely
    • Likely
    • Neither likely nor unlikely
    • Unlikely
    • Very unlikely

  3. How could we improve our readings or service?

    Open answer