Admissions Experience Feedback (Enquiry forms)

For which intake did you apply?

Choose one from a list:

• The current academic year
• The next academic year
• A later academic year
• I have not applied yet

What is your gender?

Choose one:

• Female
• Male
• Another gender
• Prefer not to say

What type of programme did you apply for?

Choose one:

• Undergraduate
• Postgraduate
• Certificate
• Diploma

Which of these problems, if any, did you run into while applying? Select all that apply.

Choose any that apply:

• The website was hard to find my way around
• The instructions were unclear
• Technical problems
• Other
• I had no difficulties

What other problem did you have?

Condition: Shown when Other is selected

Open answer

How easy or difficult was each part of applying?

• Finding information about the programme
• Completing the online application
• Paying the application fee
• Dealing with the admissions team
• Waiting for a decision

For each row: choose one:

• Very difficult
• Difficult
• Neither easy nor difficult
• Easy
• Very easy

Did you have any questions or concerns about admissions that our messages did not answer? If so, what were they?

Open answer

What would make our communication with applicants better?

Open answer

Rank these parts of the admissions experience by how much they matter to you (1 = most important).

• An easy-to-use website
• Clear application instructions
• Quick replies to messages
• Helpful admissions staff

For each row: choose one from a list:

• 1
• 2
• 3
• 4

Is there anything else we could do to improve admissions for future applicants?

Open answer