Questionnaire template
Accommodation Stay Feedback
Asks recent guests about preferred accommodation, satisfaction with their stay, booking problems and intent to return.
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Questions in this template
Choosing Where to Stay
Thank you for staying with us and for sharing your views. Your answers help us make booking and staying easier.
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What kind of accommodation do you usually choose?
Choose one:
- Hotel
- Bed and breakfast
- Serviced apartment
- Hostel
- Holiday home
Your Most Recent Stay
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Thinking of your last stay with us, how satisfied were you with each of these?
- Cleanliness
- Facilities
- Staff
- Food
For each row: choose one:
- Very dissatisfied
- Dissatisfied
- Neutral
- Satisfied
- Very satisfied
- Not applicable
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Did you run into any problems when booking?
Choose one:
- Yes
- No
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What went wrong with your booking?
Condition: Shown when a booking problem was reported
Open answer
Next Time
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Would you choose to stay with us again?
Choose one from a list:
- Yes
- No
- Maybe
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What is the main reason for your answer? (optional)
Open answer